ProDeal

To set-up and use MFA Authentication for <a href="https://help.prodeal360.com/en/articles/2692662-how-do-i-enable-multi-factor-authentication-for-my-account" rel="nofollow noopener noreferrer" target="_blank">ProDeal on Web (computer)</a>, you need to install and setup an MFA mobile App on your mobile device.

Google Authenticator is a commonly used Multi-Factor app for mobile devices that generates timed codes used during the Multi-Step Verification process.

Set up the Google Authenticator app

Install the Google Authenticator app on your <a href="https://itunes.apple.com/us/app/google-authenticator/id388497605" rel="nofollow noopener noreferrer" target="_blank">iOS</a> or <a href="https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2" rel="nofollow noopener noreferrer" target="_blank">Android</a> device (more details for each device type can be found <a href="https://support.google.com/accounts/answer/1066447?co=GENIE.Platform%3DAndroid&amp;oco=0" rel="nofollow noopener noreferrer" target="_blank">here</a>).

On your mobile device, open the Google Authenticator app, click Scan a QR code/barcode (if it's the first account you're adding), or click the + icon followed by Scan a QR code/barcode if you already have Google Authenticator set with MFA accounts.

Use your device camera to scan the ProDeal MFA barcode. The new ProDeal MFA entry will be added to your Google Authenticator app, with a label: "ProDeal360:your.email.address"

Type or copy/paste the MFA 6-digit code from the Google Authenticator App to ProDeal Account Settings / Security Settings / MFA page to confirm MFA setup.

1. Install the Google Authenticator app on your <a href="https://itunes.apple.com/us/app/google-authenticator/id388497605" rel="nofollow noopener noreferrer" target="_blank">iOS</a> or <a href="https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2" rel="nofollow noopener noreferrer" target="_blank">Android</a> device (more details for each device type can be found <a href="https://support.google.com/accounts/answer/1066447?co=GENIE.Platform%3DAndroid&amp;oco=0" rel="nofollow noopener noreferrer" target="_blank">here</a>).
2. On your mobile device, open the Google Authenticator app, click Scan a QR code/barcode (if it's the first account you're adding), or click the + icon followed by Scan a QR code/barcode if you already have Google Authenticator set with MFA accounts.
3. Use your device camera to scan the ProDeal MFA barcode. The new ProDeal MFA entry will be added to your Google Authenticator app, with a label: "ProDeal360:your.email.address"
4. Type or copy/paste the MFA 6-digit code from the Google Authenticator App to ProDeal Account Settings / Security Settings / MFA page to confirm MFA setup.

If you have issues with setting up Multi-Factor Authentication, please <a href="https://help.prodeal360.com/en/articles/3777806-troubleshooting-mfa-multi-factor-authentication" rel="nofollow noopener noreferrer" target="_blank">check our MFA troubleshooting page</a>.