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Divisions

Organize your rooms within Prodeal by grouping them into relevant departments or teams within your organization.

Judy Ann Vargas avatar
Written by Judy Ann Vargas
Updated over a month ago

Division Roles

The three user types within a Division are the Division Admin, the Division Member, and the Division Guest.

A Division Admin can:

  • Add or remove any user from their organization into their division as any of the above user types (this includes appointing other Division Admins).

  • View a list of rooms and users within their assigned division.

  • Join Division rooms.

  • Create Rooms and assign to their Division.

A Division Member can:

  • View a list of rooms in the Division.

  • Join Division rooms.

  • Create Rooms and assign to their Division.

A Division Guest can:

  • View list of rooms in the Division.

  • Join Division Rooms.

  • CANNOT create a room within a Division in which they are a Division Guest.

How to Join Division Rooms

  1. In your dashboard, click Division Rooms.

  2. Look for the room you want to join and click Join room in the right side.

How to Add Users to a Division

Only a Division Admin can add users to a division.

  1. Click "Account" in the bottom left corner and choose Division Dashboard. If you are a Division Admin of more than one Division, then you will need to choose which Division Dashboard to view at this point.

  2. Go to the User dashboard and click +Add User in the upper right corner.

  3. A pop up will appear where you can add email address and assign Division Role.

    You can add as many email addresses as needed at one time if you are adding them as the same Division role.

  4. Click Add to add the users in the Divisions.

How to Add Rooms to a Division

Rooms are assigned to divisions in two primary ways:

  1. For new rooms: Any room created by a user who is already part of a division will automatically be added to that user's Primary Division.

  2. For existing rooms: If your organization has been using Prodeal before divisions were implemented, you can assign existing rooms to a division. Please contact our support team with the Room IDs of the rooms you wish to add, and we will assist you in assigning them to your division.

Room Creation with Multiple Divisions

Users can be a part of one or more divisions.

  • If you are in one division (Primary Division), all rooms you create will automatically be added to your primary division.

  • If you are in multiple divisions, when creating a new room, you will be given an option to select which division the room should belong to.

How to Change a Room's Division

A Division Admin can move a room from one division to another.

  1. Click "Account" in the bottom left corner and choose Division Dashboard. If you are a Division Admin of more than one Division, then you will need to choose which Division Dashboard to view at this point.

  2. Navigate to the Rooms tab. Scroll or use the search bar to find the room you wish to move.

  3. Click the 3-dot button in the right side of the room card, and select Change division.

  4. A pop up window will appear where you can chose to move the room.

  5. Click Save to apply your changes.

Frequently Asked Questions

Can a user be in more than one division?

Yes, users can be in multiple divisions.

Can a user choose to create a room that is NOT in a division?

Yes. To create a room not in a division, click the [X] icon next to the Division name to remove the Division assigned.

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