Public Links allow external users without an account to view and download files and folders. This feature is perfect for seamless collaboration with clients, partners, or stakeholders, when you do not need the added security of invitation-only access.
What External Users See When Opening a Public Link
When an External User receives a Public Link, anyone with the link can simply click the link to view and download the files that you created the public link for. This can be created for a whole folder or for an individual file. Anyone who receives the public link can immediately view its contents and download any available files—no account registration or login is necessary.
Enable Public Links for Your Organization
Before users can generate public links, the feature must be enabled at the organization level. An organization admin must complete this step.
Go to your Organization Dashboard.
Navigate to the Features tab.
Locate Public Links and switch the toggle to Active.
Enable Public Links in Your Room
Once enabled for the organization, you can turn the feature on for specific rooms.
Open the desired room and go to Features.
Locate Public Links.
Switch the toggle to On.
Note: Once enabled, a link icon will appear next to shared folders or files in that room, making it easy to see at a glance which folders have Public Links active.
How to Create and Manage Public Links
Once the feature is enabled, you can easily generate links for your folders.
Creating a Public Link
Locate the folder you want to share.
Click the three-dot menu on the right side of the folder row (you can also right click on any item in a data room).
Hover over Share and select Create and Copy Public Link.
💡 Tip: The link is now copied to your clipboard and ready to be shared!
Managing Active Links
To view, track, or modify the links you have generated:
Navigate to the Public Links tab on the left-side menu of your dashboard.
Hover your mouse over the folder in the list.
Select Copy to share the link again, or Remove to instantly revoke access.
Note: Removing a public link will immediately prevent anyone using that link from accessing or downloading the folder contents.