How deactivate & reactivate users
Users get added to ProDeal when added to a room. As an Organization Admin, you can easily deactivate those users from your organization (or reactivate them as needed).
To control a user's active status, follow these steps:
Click the Account icon in the lower left corner of the global navigation bar.
Click Organization Dashboard
In the Users tab, locate the user(s) you want to Activate/Deactivate, and toggle the button under the Account Status column to activate/deactivate their account.
ProTip: You cannot deactivate other Organization Admins.
What happens when a user is deactivated?
Once deactivated, the user will:
Not be able to log-in to ProDeal.
Not be able to access any rooms or documents.
Not receive any email notifications (updates) from the rooms he was active in.
Keep in mind that the user is being deactivated, not deleted. If someone adds that user to a team in a room, the Teams page will not indicate the account as deactivated (but that user will not be able to access the room).
Reactivating a user
Once a user is deactivated, an organization admin can always reactivate their account by following the same steps above, but toggling their account status from "Inactive" to "Active."
If a deactivated user is reactivated, all previous access to their ProDeal account, rooms and documents is instantly restored.
What happens in an inactive user attempts to log in?
When a deactivated user attempts to login to their account, Organization Admins will receive an email notification. By clicking, Review Account, you will be taken to your Organization dashboard where you can decide whether to reactivate that user.
