Domain Whitelisting

What to do when ProDeal notifications are ending up in Spam folder or you cannot download the files from ProDeal?

Vincent Alfieri avatar
Written by Vincent Alfieri
Updated over a week ago

If you are experiencing issues with:

  1. Not being able to access the ProDeal website

  2. Notifications or other emails related to ProDeal are ending up in your email spam folder

  3. Not being able to download items from your room on ProDeal

Please contact the IT administrator in your company and ask them to add the following domains to their domain whitelist:

  1. and - adding this should resolve the first two issues

  2. - adding this should resolve the download issues

In case you need any further assistance, please contact our support team by emailing

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