Each ProDeal room has 4 standard statuses:
No Status
Open
In Progress
Closed
Custom statuses allow you to add statuses in addition to the standard statuses seen above.
If you or another colleague on the Host team needs to add a custom status, you can contact our customer support (support@prodeal360.com) as the feature is still in beta.
How to request a new status within your room:
Select an item
Click the Update Status button at the top of the checklist
Click Add New Status
The chatbox pops up and you can use the preloaded message or type in your own message to request to add a status.

Learn more about updating statuses of items.