Each ProDeal room has 4 standard statuses:

  • No Status

  • Open

  • In Progress

  • Closed

Custom statuses allow you to add statuses in addition to the standard statuses seen above.

If you or another colleague on the Host team needs to add a custom status, you can contact our customer support (support@prodeal360.com) as the feature is still in beta.

How to request a new status within your room:

  • Select an item

  • Click the Update Status button at the top of the checklist

  • Click Add New Status

The chatbox pops up and you can use the preloaded message or type in your own message to request to add a status.

Learn more about updating statuses of items.


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