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Troubleshooting document opening / viewing
Troubleshooting document opening / viewing

Which document / file types are supported inside ProDeal

Ian Group avatar
Written by Ian Group
Updated over a week ago

While ProDeal supports a large number of file-types for upload, the list of files that can be opened directly on ProDeal is, for security reasons, limited to:

  • PDF

  • Office documents: DOC, DOCX, PPT, PPTX

  • Images: JPG, BMP, TIF, PNG, WMF, EMF, GIF

  • Text: HTML, RTF, ODT, ODS, ODP, TXT, CSV

  • Emails: EML, MSG

If you upload any file type that is supported, but is not on this list, you will be able to store it in your ProDeal room(s), but not open it directly using ProDeal document viewer. 

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