Every company with a ProDeal account has one or more designated Org Admins, in charge of handling organization related features requiring a higher access level to all organization related information. 

This role allows advanced access and control over organization, room and user related settings and reports, which are not available to other regular users. 

The Org Admin role is assigned during the onboarding process. Your company can add or reassign Org Admins at any time. To do so, please email support@prodeal360.com or contact your account manager.

ProDeal is a third party platform. The technical requests listed above are only permitted by an Organization Admin. If you are not an org admin, please include your org admin on your request to give the appropriate confirmation to allow ProDeal Support to complete your request.

You can send your requests and forward any necessary Org Admin confirmations via Support Chat, or you can email us at support@prodeal360.com.

ProTip: To add or reassign your organization's Org Admin, please contact us directly over chat or using email.

As an org admin, you will very likely receive questions from your colleagues on how to use ProDeal.  We've curated a list of frequently asked questions hyperlinked to help center articles answering each question. 

Technical Questions (these may come from colleagues or counterparties/clients)