ProDeal

Your colleagues, clients or counterparties might have questions. Here are the answers:

<a href="https://help.prodeal360.com/en/articles/3950430-how-do-i-create-an-account-on-prodeal" target="_blank" rel="nofollow noopener noreferrer">How do I create an account?</a>

<a href="https://help.prodeal360.com/en/articles/3108011-troubleshooting-login-issues" target="_blank">I can’t remember my password. How do I reset it?</a>

<a href="https://help.prodeal360.com/en/articles/3142102-add-a-user" target="_blank">How do I invite someone to ProDeal?</a>

<a href="https://help.prodeal360.com/en/articles/3810533-activating-deactivating-users" target="_blank">How do I turn off a user’s account?</a>

<a href="https://help.prodeal360.com/en/articles/1801112-room-deactivation" target="_blank">How do I deactivate or delete a room?</a>

<a href="https://help.prodeal360.com/en/articles/3692330-organization-room-export" target="_blank">How do I export a report of all rooms?</a>

<a href="https://help.prodeal360.com/en/articles/3815930-advanced-room-settings-custom-attributes" target="_blank">How do I add/edit/remove custom attributes for the room details page?</a>

<a href="https://help.prodeal360.com/en/articles/3065238-upload-files-documents-and-folders" target="_blank">How do I upload documents?</a>

<a href="https://help.prodeal360.com/en/articles/3066508-download-a-document" target="_blank">How do I download document?</a>

<a href="https://help.prodeal360.com/en/articles/2692662-how-do-i-enable-multi-factor-authentication-for-my-account" target="_blank">How do I set up Multi-Factor Authentication?</a>

- <a href="https://help.prodeal360.com/en/articles/3950430-how-do-i-create-an-account-on-prodeal" target="_blank" rel="nofollow noopener noreferrer">How do I create an account?</a>
- <a href="https://help.prodeal360.com/en/articles/3108011-troubleshooting-login-issues" target="_blank">I can’t remember my password. How do I reset it?</a>
- <a href="https://help.prodeal360.com/en/articles/3142102-add-a-user" target="_blank">How do I invite someone to ProDeal?</a>
- <a href="https://help.prodeal360.com/en/articles/3810533-activating-deactivating-users" target="_blank">How do I turn off a user’s account?</a>
- <a href="https://help.prodeal360.com/en/articles/1801112-room-deactivation" target="_blank">How do I deactivate or delete a room?</a>
- <a href="https://help.prodeal360.com/en/articles/3692330-organization-room-export" target="_blank">How do I export a report of all rooms?</a>
- <a href="https://help.prodeal360.com/en/articles/3815930-advanced-room-settings-custom-attributes" target="_blank">How do I add/edit/remove custom attributes for the room details page?</a>
- <a href="https://help.prodeal360.com/en/articles/3065238-upload-files-documents-and-folders" target="_blank">How do I upload documents?</a>
- <a href="https://help.prodeal360.com/en/articles/3066508-download-a-document" target="_blank">How do I download document?</a>
- <a href="https://help.prodeal360.com/en/articles/2692662-how-do-i-enable-multi-factor-authentication-for-my-account" target="_blank">How do I set up Multi-Factor Authentication?</a>

Technical Questions (these may come from colleagues or counterparties/clients)

<a href="https://help.prodeal360.com/en/articles/3886649-troubleshooting-document-opening-viewing" target="_blank">I can’t open/view a document</a>

<a href="https://help.prodeal360.com/en/articles/3669505-troubleshooting-document-upload" target="_blank">I’m having trouble uploading documents</a>

<a href="https://help.prodeal360.com/en/articles/3175882-troubleshooting-document-download" target="_blank">I’m having trouble downloading documents</a>

<a href="https://help.prodeal360.com/en/articles/3108011-troubleshooting-login-issues" target="_blank">I’m having trouble logging into ProDeal</a>

<a href="https://help.prodeal360.com/en/articles/3176305-why-can-t-i-create-a-new-team" target="_blank">Why can’t I create a new team in my room?</a>

<a href="https://help.prodeal360.com/en/articles/3176227-our-preferred-browser" target="_blank">Which internet browsers work best with ProDeal?</a>

<a href="https://help.prodeal360.com/en/articles/3169160-i-m-not-getting-emails-from-prodeal" target="_blank">I’m not getting emails from ProDeal</a> 

<a href="https://help.prodeal360.com/en/articles/2600775-domain-whitelisting" target="_blank">ProDeal emails are going to my spam folder</a>

<a href="https://help.prodeal360.com/en/articles/3777806-troubleshooting-mfa-multi-factor-authentication" target="_blank">I’m having issues with Multi-Factor Authentication</a>

- <a href="https://help.prodeal360.com/en/articles/3886649-troubleshooting-document-opening-viewing" target="_blank">I can’t open/view a document</a>
- <a href="https://help.prodeal360.com/en/articles/3669505-troubleshooting-document-upload" target="_blank">I’m having trouble uploading documents</a>
- <a href="https://help.prodeal360.com/en/articles/3175882-troubleshooting-document-download" target="_blank">I’m having trouble downloading documents</a>
- <a href="https://help.prodeal360.com/en/articles/3108011-troubleshooting-login-issues" target="_blank">I’m having trouble logging into ProDeal</a>
- <a href="https://help.prodeal360.com/en/articles/3176305-why-can-t-i-create-a-new-team" target="_blank">Why can’t I create a new team in my room?</a>
- <a href="https://help.prodeal360.com/en/articles/3176227-our-preferred-browser" target="_blank">Which internet browsers work best with ProDeal?</a>
- <a href="https://help.prodeal360.com/en/articles/3169160-i-m-not-getting-emails-from-prodeal" target="_blank">I’m not getting emails from ProDeal</a> 
- <a href="https://help.prodeal360.com/en/articles/2600775-domain-whitelisting" target="_blank">ProDeal emails are going to my spam folder</a>
- <a href="https://help.prodeal360.com/en/articles/3777806-troubleshooting-mfa-multi-factor-authentication" target="_blank">I’m having issues with Multi-Factor Authentication</a>

A comprehensive FAQs for new users and org admins

Getting Started: Frequently Asked Questions

ProDeal Login

Find answers and get help from Intercom Support and Community Experts

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